JOB DETAILS

• Work type: Full-Time

• Location: Singapore

JOB DESCRIPTION

• The successful candidate will be part of Marketing Planning division.

KEY RESPONSIBILITIES

IT COORDINATOR

• Raise system requests for installation of new software or PC support when required

• Arrange for relevant system accesses for dept colleagues

• Coordinate annual user ID access recertification exercise

• Coordinate annual Physical Assets Verification

• Track computer inventory

• Annual verification of asset renewal Exercise & software licence

• Mass computers refresh exercise in every 3 years

DEPT BUDGET COORDINATION

• Coordinate annual budget planning

• Coordinate budgets overruns and forecasting reports to Finance and assist in virement.

• Capital Annual Budget & raise necessary forms

• Provide monthly budget expense (BCS) updates to dept managers

• Submit monthly recharge (SQAD2) report to Finance

BILLING, INVOICE PROCESSING & ISSUANCE

• Monthly preparation of month-end accruals and budget vs expenditure reports to Finance

• Raise and track 3rd party invoices for verification, approval

• Liaise with Finance on customer debtor billing code for billings/payments/invoices

• Raise invoices to vendors (eIPR) and partners (by email)

• Liaise with loyalty database tech for billing reports

FFP FRAUD INVESTIGATION TO ADDRESS FRAUD AND LIAISE WITH BIZ PARTNERS, FRONTLINERS, LOYALTY KRISFLYER PARTNERS

• Serve notice to websites which advertise sale or purchase of KrisFlyer miles or misuse SIA logo or information which contravene KrisFlyer program- Facilitate recovery of losses for confirmed fraudulent cases

• Monitoring section electronic mailbox

• Act on identified KrisFlyer accounts in loyalty database (e.g. account normalization, suspend blacklisted members)

DAILY QM REPORTS FOR SUSPICIOUS ACTIVITIES

• Daily checks for suspect non-air redemptions

• Audit manage test production accounts

• Assist with testing of automation projects

REQUIREMENTS

• Diploma in Business or Finance or IT

• Fresh diploma holder with strong learning capabilities and excellent aptitude will be considered

• Meticulous and Attention to details

• Organized and analytical

• Excellent communication skills both verbal and writing

• Process oriented and outcome driven

• Adaptable well to changing business environment

• Familiar with digital tools such as Sharepoint, O365